Customer Solutions Specialist (m/f/d) limited 18 months - #34844

About The Job

You love strong brands - we love strong personalities!

Become part of Danone and our team with the successful brands Volvic, Aptamil, Activia, Actimel, Alpro and more. 

• End‑to‑end order management from order entry to delivery
• Handling customer inquiries, order clarifications, and service requests
• Interface between customers, Sales, and Supply Chain
• Processing complaints, claims, and return flows
• Monitoring deliveries and proactively managing deviations
• Maintaining accurate customer and order documentation in SAP
  
  

About you

• Completed commercial education
• Minimum 1 year experience in customer service or order management
• Strong service mindset and structured, independent working style
• Good SAP knowledge and strong Excel skills
• Fluent German, good English skills
  
  

Start date is asap, limited for 18 months, in Frankfurt am Main, Munich, Nuremberg or Vienna – with the option to work flexibly from home.

About Us

OWN your IDEAS

In our culture, respect and team spirit are embedded at all levels the best idea is not determined by the hierarchical level.

OWN your CAREER

Your career path is not a one-way street. Individual career plans give you freedom and flexibility We support you - e.g. with our coaching and mentoring offer.

OWN your IMPACT

A job means so much more than titles and earning money. With us you have the opportunity to really make a difference and improve the health of people and the planet.

Come to Danone and make our team even more colorful and diverse. We say bring your very own self into our teams - because we count on the individuality of everyone. #Dan'OwnYourUniqueness

Your Benefits

• Mobile and flexible working
• Various education opportunities
• Pension
• Pick & Choose from the categories Transportation, Health, Lunch, Childcare and more!