Customer Data Consultant (f/m/x) - #33280

As a leading expert for Digital Platform Building and Customer Experience Innovation, NETCONOMY is shaping the digital leadership of its clients. We help brands to build flexible and scalable digital platforms, with top-notch technologies by SAP, Google Cloud and Microsoft Azure. NETCONOMY has 20 years of experience and employs close to 500 professionals across Europe. By introducing and driving innovation initiatives around customer experience, we support clients on the road of expanding their core business in the digital world.

Over the past 25 years, NETCONOMY has grown from a startup into a team of 450+ experts across ten European locations. We believe in the power of agile and cross-functional collaboration, bringing together people from diverse backgrounds to build outstanding digital solutions.

YOUR JOB

As a Customer Data Consultant and member of a team of Consultants and Solution Architects, you will be responsible for managing the conceptual processes involved in Customer Profiling and Marketing. You will also configure and implement solutions based on the specific requirements of our customers.

Your Job’s Key Responsibilities Are

• Planning and implementing rough and detailed concepts (big-picture, solution alignment, data model, user journeys, segmentation models, marketing workflows) with our partner solutions
• Advising our customers on project-specific topics with a focus on customer profiles, personalization, and digital marketing (process support and active customer contact)
• Supporting the presales process and conducting customer workshops for discovery and demonstration purposes
• Building and maintaining customer relationships
• Configuring and customizing the SAP solutions CDC, CDP, and Emarsys as part of the SAP CX portfolio
• Continuous training on product developments and updates, and completing corresponding certifications
  
  

Your Skills

• 3+ years of professional experience in customer profiling or marketing automation (SAP CDP, Emarsys, SF Marketing, other CDPs)
• 3+ years of professional experience in applying technical solutions and designing system architectures
• Excellent communication skills in English (at least C1 level) and German (C2 level)
• Knowledge about integration methods (e.g. REST APIs) and data modeling
• Enjoy working on conceptual and analytical tasks
• Open, communicative, and balanced personality who enjoys giving presentations
• Strong intercultural skills and willingness to travel (approx. 20 % of working time)
  
  

OUR OFFER

While we’re one company, each location has unique aspects and benefits. Here’s a glimpse of what to expect:

• Flexible Working Models: Early bird or night owl? Thanks to our flexible working models, you start your workday when and where it fits you best. Plus, our hybrid work option lets you choose whether you prefer working more from the office or from home.
• Career Development and Onboarding: Start your journey at NETCONOMY with a structured onboarding and mentoring phase and continue with individual training opportunities. Our People Enablement team will support you in finding the best solution for you!
• Company Summit: Exchange professional and personal experiences at our annual in-house conference! One of the highlights of our company Summit is the vibrant networking environment it cultivates.
• Social Events: Join our colleagues and build new connections at our social events such as pizza evenings, sports activities, Christmas parties, or milestone celebrations.
• Snacks and Wellbeing: Fuel your productivity and taste buds with our monthly meal allowance and discounts at partner restaurants.
• Mobility Support: Choose eco-friendly transportation! As we take our responsibility for the environment seriously, we support your climate-friendly transportation costs.
  
  

The actual salary depends on your qualifications and experience. What is also important to us is to pay our employees an internally comparable salary. For legal reasons, we need to disclose the minimum annual salary for full time employment as stated in the current collective IT agreement, which is € 64,554 gross/year for this position.