Learning Platforms & Technical Media Specialist - #30668

SpotLIGHT of the job:

Learning Platforms & Technical Media Specialist role sits in the Education & Learning team as part of the Global Excellence Team in Lighting Brands Central Sales unit of Zumtobel Group.

In this role, your main tasks is: responsibility for the operational management of learning, CRM, and web platforms, while providing technical media support for video, livestream, and hybrid learning formats at the same time.

Your place of work is Zumtobel Group Light Forum in Dornbirn, Austria.

Responsibilities:

• Livestream, Video & Event Support - Support livestreams, video recordings, events, audio setups, and troubleshooting (first level support)
• Learning Management System (LMS) operations - Support lighting knowledge transfer through structured LMS courses and content.
• Maintain and update website content across countries, brands, and languages (Central Lighting Brands pages: Light Forum, Partner Hub, Light(s) on tour. )
• Maintain and set up CRM campaigns, create related assets, ensure data accuracy, and coordinate connected tools and platforms. (Salesforce platform)
• Collect, consolidate, and report analytics for projects and stakeholders.
• Taking care of Technical Systems and Equipment (eg media equipment, sound equipment,…)
• Supporting big scale Zumtobel Group events outside of headquarters.

What are the challenges you may expect:

• Coordinating information from multiple international stakeholders with varying levels of knowledge and understanding, ensuring alignment, clarity, and accuracy.
• Managing updates across multiple platforms (Websites, CMS, LMS, Salesforce) while ensuring consistency and accuracy.
• Maintaining clean and reliable event and training listings despite frequent last-minute changes (dates, links, levels, availability).
• Balancing routine maintenance tasks with ad-hoc support requests and urgent fixes.
• Working with structured data and reporting, where precision and attention to detail are essential.
• Supporting live events and video recordings, where technical issues must be solved quickly and calmly.
• Switching efficiently between administrative, technical, and coordination tasks in a fast-paced environment.
• Learning and adapting to new tools, systems, and processes overtime.

Skills & Experience

• Higher educational level in: technical engineering, IT, media, digital platforms (or high school with minimum 3 years of experience in similar roles or environment).
• Experience in working with digital platforms such as Website Content Management Systems, LMS or CRM systems.
• Experience in preparing basic reports or analytic summaries.
• Experience supporting digital or learning projects in an operational role.
• Experience working and coordinating with multiple teams or internal stakeholders.
• Deep understanding of digitaltopics.
• Proficiency level in German and English (any other language of advantage).

What we offer

• Additional trainings in media production as part of the onboarding
• process.Work-life balance (in accordance with Zumtobel Group
• policy).Corporate benefits and additional perks: Access to a wide range of established benefits, including exclusive discounts with various retailers and fitness centers throughout Vo
• rarlberg.Education & Learning Team and other teams in Global Customer Excellence with 25 people eager to meet the new team member.

Who we are

At the Zumtobel Group, we are passionate about designing and producing light that empowers humans and brings architecture to life. We continuously push the boundaries in our search for perfection through timeless design, technical excellence and efficient performance.

Through light, we create spaces that inspire. As we develop the next generation of lighting, we consider the wellbeing of people and nature.

Our lighting is designed for our customers and their individual aspirations. We guide them into a new world of opportunities – as a group, and through all our individual brands, Thorn, Tridonic and

Zumtobel.

Learn more about our Group in our enlightening video where WE LIVE LIGHT and thrive together! The result is a series of personal and authentic insights into our corporate culture - illustrated from different perspectives.