Staff Residential Property (SRP) Assistant (m/f/d) - #29532

About The Role

As our SRP Assistant, you'll be the go-to person for delivering top-notch residential property services. You'll own the complete property cycle—from finding the perfect rental to coordinating smooth move-ins and move-outs. Think of yourself as the connector between client staff, landlords, and our FM team, making sure everything runs like clockwork.

You'll juggle planning, coordinating, and executing property works while managing all staff relocations. Working with JLL teams and subcontractors, you'll ensure every property meets high standards and all the necessary requirements. This role is perfect for someone who thrives on variety, loves problem-solving, and genuinely enjoys making people's lives easier.

What You'll Do

Property & Move Management

• Get properties move-in ready and meet those all-important deadlines
• Master the details—leases, invoices, H&S documents, you name it
• Keep finance, lease admin, and tech teams in the loop so systems stay updated and payments flow smoothly
• Create thorough inventories with photos and documentation
• Orchestrate seamless move-ins and move-outs with minimal stress for everyone involved
  
  

Relationships & Communication

• Be the friendly face and main contact for residents in your properties
• Build great relationships with landlords, agencies, and occupants
• Handle day-to-day liaison and know when to escalate to your manager
• Keep everyone informed, happy, and supported throughout their journey
  
  

Coordination & Quality Control

• Schedule and oversee subcontractor work and internal team activities
• Plan appointments that work for everyone
• Monitor works to hit KPIs and SLAs consistently
• Handle claims and insurance matters efficiently
• Balance health and safety requirements with getting things done right
  
  

Safety & Compliance

• Champion safe working practices across all activities
• Stay on top of processes, procedures, and documentation
• Help create a culture where safety and continuous improvement go hand in hand
• Keep reporting accurate and timely
  
  

Collaboration & Engagement

• Partner closely with your SRP Manager, Facilities Manager, and client teams
• Join forums and meetings to stay connected on estates and facilities topics
• Bring fresh ideas and contribute to making things better
  
  

We'd Love to Hear From You If...

• You have a degree or equivalent hands-on experience in property management
• You've worked in commercial or residential property and know your way around
• You've coordinated maintenance work and managed vendor relationships successfully
• You're an excellent communicator who can talk to anyone—from senior execs to suppliers
• You're comfortable with Microsoft Office and pick up new systems quickly
• You can juggle multiple priorities without breaking a sweat
• You make smart decisions and solve problems creatively
• You're super organised and keep meticulous records
  
  

You Are

• Reliable and trustworthy—people can count on you
• Discreet and able to handle confidential information professionally
• A self-starter who doesn't need constant direction
• Detail-oriented but also able to see the big picture
• Passionate about delivering exceptional service
• Someone who builds relationships easily and enjoys working with diverse people
• Proactive about planning ahead and setting others up for success
  
  

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements.

We’re interested in getting to know you and what you bring to the table!

Help shape JLL

We look forward to receiving your application, stating your earliest possible starting date and your salary expectations.

Please understand that paper applications cannot be accepted and, due to reasons of data protection, will be destroyed.

Jones Lang LaSalle SE

Your contact:

Stefanie Korte

[email protected]