Store Director (m/w/d) - #29485

Poste

We are looking for a Store Director for our Store in Vienna.

As a Louis Vuitton Store Director, you will be an ambassador of the Brand. You will lead and develop the store team through inspiring hands-on management and coaching. You will strive to identify business opportunities and implement the related actions in order to ensure the achievement of your store’s goals. You will be directly accountable for developing the business and monitoring your store’s operations and budget.

Missions

Team Management and Development

• Manage and motivate the team to drive the business: create a positive work environment, empower the team, encourage innovative solutions
• Collaborate with the management team to recruit and develop talents, secure succession plans
• Organize the team in an efficient manner according to business needs and delegate responsibility
• Translate strategic and business goals into concrete and individual actions and objectives
• Set achievable yet challenging team and individual targets for the store; assess, monitor and manage performance to ensure these goals are achieved

Client and Business Development

• Be the voice of the store in your country by understanding business and local market to suggest actions and recommendations
• Lead and develop the business of the store, by cultivating a comprehensive and strategic understanding of it and relating to all relevant stakeholders
• Maximize the potential of all product categories and universes carried in the store, capitalizing on all available support (visual merchandising, training, clienteling, events, Country office team…) and fostering synergies between categories
• Build a loyal Clientele, leveraging all clienteling tools
• Establish a Client-centric mindset in store to ensure the highest level of customer experience and achieve Client repurchase objectives
• Act as a Louis Vuitton ambassador in your local market, by proactively representing the Brand in relevant local activities (networking, PR)
• Be aware of the competitive landscape and local market trends

Role Model on Selling and Floor Management

• Lead by example on the floor, understand the Clients’ needs, identify potential areas of improvement and cultivate a feel for the market trends
• Ensure business opportunities are maximized through efficient sales floor management, being a visible presence
• Provide consistent and qualitative feedback, coach the team on the spot

Operations

• Ensure policies, standards and Louis Vuitton procedures are communicated and implemented
• Monitor store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management

Profil

About You

You are a commercially sharp, people-first retail leader who knows how to build performance cultures and get results. You have operated at pace, managed meaningful P&L responsibility, and led teams through both challenge and growth. You understand luxury — or premium retail at the highest level — and you bring genuine conviction to everything you do.

You will bring:

• Proven experience in a Store Manager, Store Director or equivalent leadership role within luxury or premium retail, leading a multi-million-dollar business or category.
• A strong commercial and analytical mindset, with the ability to make clear decisions from complex data.
• Exceptional leadership presence — the ability to inspire, influence, and hold a team to a high standard with authenticity.
• Deep passion for client experience, brand storytelling, and the craft of retail done well.
• Resilience, adaptability, and a collaborative approach that earns trust at every level.

To be successful in this role, you must speak fluent German and English.

Informations complémentaires

What We Offer:

At Louis Vuitton, you will become part of a Maison shaped by creativity, savoir-faire, and innovation. You will work in an international and collaborative environment where diverse talents collectively shape the future of luxury. In addition to entering the world of exclusivity, a variety of attractive benefits also await you.

Your Benefits:

• Individual training and development opportunities within the LVMH Group, the world's leading luxury goods conglomerate, for the targeted promotion of professional and personal development.
• Attractive employee discounts on Louis Vuitton products, Family and Friends discounts at other brands within the LVMH Group.
• Referral program with bonuses.
• Participation in exclusive national and international events.
• Monthly lunch subsidy.
• Beauty services such as hairdresser or manicure visits.
• Company pension scheme.
• Access to exclusive corporate benefits and partner offers.

If you recognize yourself in this description, we look forward to receiving your application. Please note that we only consider online applications.