Business Operations Analyst (all genders) - #26329

The impact you’ll make

You will be responsible for managing and governing the Product Offering Architecture (POA) to ensure that product offerings are accurately defined, maintained, and executable across systems and processes.

What You’ll Do

Key Responsibilities

POA Management & Governance

• Own and manage the POA structure, standards, and lifecycle for assigned product portfolios.
• Ensure POA accurately reflects approved product offerings, configurations, and dependencies.
• Maintain alignment between POA, Product Management tools, and fulfillment systems.
• Identify and resolve cross‑product POA issues that impact software licensing or execution.
  
  

SW‑Keying Ownership & Governance (Primary Focus)

• Own and govern SW‑Keying structures and logic in alignment with POA definitions & licensing models.
• Ensure provided SW‑Keys correctly represent software entitlements associated with product offerings and deals.
• Maintain consistency and traceability between POA items, SW‑Keys, and sales documentation.
• Act as the primary point of contact for SW‑Key‑related questions and clarifications.
  
  

POA Change & Release Management

• Manage POA changes through established Change Control processes, including licensing impact.
• Support POA release planning, validation, and communication.
• Create and maintain POA‑related release documentation (change lists, release notes etc).
• Ensure SW‑Keying updates are correctly implemented and communicated as part of POA releases.
  
  

Stakeholder Collaboration & Support

• Serve as a POA and SW‑Key subject matter expert for Product Management and Operations teams.
• Communicate POA and SW‑Key changes, impacts, and guidelines clearly to stakeholders.
• Support audits, reviews, and compliance activities related to software licensing and entitlement
  
  

Who We’re Looking For

• Minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience.
• Strong understanding of Product Offering Architecture and product lifecycle management
• Experience with software licensing models and SW‑Keying concept
• High attention to detail and data integrity
• Strong analytical and problem‑solving skills
• Excellent communication and cross‑functional coordination skills
• Ability to manage complex dependencies across products and systems
  
  

What We're Offering

This position is subject to the Austrian Collective Bargaining Agreement (CBA) for employees in the Metal Technology Industry in occupation group F or G depending on educational background. A higher payment is negotiable depending on expertise, education, and skills. The monthly salary is paid 14 times per year.

Villach - a great place to live and work

Follow the link www.welcome2villach.at and you will find on the spot the most important information about living, working and studying in and around Villach/Austria.

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.